What is the delivery time?
When you have completed your order in the online shop, we immediately start compiling your package. It takes a maximum of 2 working days before the package is sent (*).
Which countries are sent to and what is the shipping cost?
We ship to Belgium, The Netherlands, France and Germany. You can calculate the rates via the shopping cart. (All costs quoted include packaging and postage.)
You receive free shipping if your order is above € 50.
What if the order is damaged, incomplete or lost?
We ship heavy and fragile Products. Although these are packaged well to minimize the risk of damage, you may still receive a broken bottle or glass.
Email us (firstname.lastname@example.org) as soon as possible with a photo of the damaged product if this occurs. We will refund the price of the damaged products if you send the above information max. within 5 days of receipt. In all other cases, the damaged product will not be refunded or re-sent.